Skip to main content

Logged entries disappearing

It has happened to me at least twice this week

4 comments

Log in to comment and vote

Comments4

  • Macgill Davis

    Team•

    Aug 19

    Shoot sorry to hear. Were never delete entries automatically. Can you email us the time range where they went missing? What were the entries?

    • Agustin Isasa

      •

      Aug 20

      The time entries, the ones I review manually and Accept. They were fine, but in the afternoon I checked and they were gone. I added them manually looking at my activity. My internet went off a few times for a couple of seconds at noon, could that be the issue?

      The deleted ones were between 10:00 and 13:00 UTC -03:00

      • Macgill Davis

        Team•

        Aug 21

        Actually I think we did have a bug that caused some wrong changes to time entries that was live for about 6 hours. I’m so sorry about that!

        • Macgill Davis

          Team•

          Aug 21

          We fixed it and won’t let that happen again